Terms of Service
Last updated: April 20, 2026
1. Acceptance of terms
These Terms of Service ("Terms") form a binding agreement between you and OraFarmer ("we", "us"). By accessing any of our websites, software, subscriptions, hardware, or support — whether paid or free — you agree to all sections below. If you do not agree, you must not use the services.
You represent that you are at least 18 years old and have the authority to accept these Terms on behalf of yourself or your organization.
2. Accounts and credentials
You are solely responsible for the security of your account credentials and for all activity that occurs through your account. You must notify us without delay of any suspected unauthorized access. We are not liable for loss arising from compromised credentials you failed to protect.
We may suspend or terminate any account at our discretion for suspected misuse, fraud, chargebacks, or violation of these Terms, without notice and without refund.
3. Acceptable use
You agree not to use the services to: (a) violate any law or regulation; (b) infringe intellectual-property, privacy, or other rights of any person; (c) transmit malware, viruses, or unsolicited bulk communications; (d) attempt to reverse-engineer, resell, or sublicense the software; (e) interfere with, disable, or circumvent security features of any device, platform, or service; or (f) use the services to harm OraFarmer's reputation.
You are solely responsible for how you use our software to interact with third-party platforms (Meta, TikTok, etc.). Compliance with those platforms' own terms is your responsibility, not ours.
4. Subscriptions, trials, and payments
Pro subscription plans are billed in advance (monthly or annual) via Stripe. A valid payment method is required to activate any trial. If a free-trial offer is in effect at the time of purchase, your payment method will be charged automatically at the end of the trial unless you cancel before the trial ends.
Subscriptions renew automatically at the end of each billing period at the then-current price, unless cancelled before renewal. You may cancel at any time from your account; cancellation takes effect at the end of the current billing period, and already-paid periods are non-refundable.
Lifetime plan purchases are one-time and final sale — not eligible for any refund under any circumstance. Prices, features, and promotional offers (including trial lengths) may be changed or withdrawn at any time without notice and without entitlement to past pricing.
Taxes, currency-conversion fees, and payment-processing fees are your responsibility. Failed payments, chargebacks, or disputed transactions may result in immediate suspension of your account and pursuit of amounts due plus recovery costs.
5. Hardware orders and defects
Hardware is charged in full at the time of order. Lead times are estimates, not guarantees. Title and risk of loss pass to you on delivery to the carrier.
Because the racks are large and heavy, hardware is not covered by a general return window — please confirm fit and specifications before ordering and we will help you choose. Shipping, handling, and payment-processing fees are non-refundable.
Defective-on-arrival units reported within 14 days of delivery will be repaired or replaced at our discretion. Beyond that window, all hardware is sold AS IS with no express or implied warranty of any kind.
6. Software license
We grant you a limited, non-exclusive, non-transferable, revocable license to install and use OraPilot on devices under your control for the duration your account is in good standing. Reverse-engineering, redistribution, resale, or sublicensing is prohibited. We retain all intellectual-property rights in the software.
Software updates are provided at our discretion while we actively maintain the product. We make no commitment to provide any specific feature, timeline, or indefinite update stream. If development is discontinued, existing licenses continue to function but are no longer eligible for updates or support.
7. Warranty disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING. We do not warrant that the services will be uninterrupted, error-free, secure, or free from harmful components, nor do we warrant any specific outcome, including compatibility with, or uninterrupted access to, any third-party platform.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS — IN CONTRACT, TORT, OR OTHERWISE — ARISING FROM OR RELATING TO THE SERVICES IS LIMITED TO THE LESSER OF (a) THE AMOUNT YOU PAID US IN THE THREE MONTHS PRECEDING THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100). IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS OR REVENUE; LOST DATA; LOSS OF GOODWILL; OR COSTS OF SUBSTITUTE SERVICES — EVEN IF ADVISED OF THE POSSIBILITY.
You agree these limitations are a fundamental basis of this agreement and apply even if any limited remedy fails of its essential purpose.
9. Indemnification
You will defend, indemnify, and hold harmless OraFarmer and its officers, employees, and agents from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising from (a) your use of the services; (b) your breach of these Terms; (c) your violation of law or third-party rights; or (d) any activity originating from your account.
10. Termination
These Terms continue until terminated. You may terminate by ceasing to use the services and cancelling any active subscription. We may suspend or terminate your access at any time, with or without notice, for any reason, including non-payment or violation of these Terms. Upon termination, your license to the software ends and any paid fees are non-refundable except as expressly stated in Section 4 or 5.
Sections that by their nature should survive termination — including payment obligations, warranty disclaimers, liability limits, indemnification, and dispute resolution — will survive.
11. Governing law and dispute resolution
These Terms are governed by the laws of Delaware, United States, without regard to conflict-of-law principles. Any dispute arising from or relating to the services must be resolved exclusively by binding individual arbitration under the Commercial Arbitration Rules of the American Arbitration Association, with arbitration seated in Delaware, conducted in English.
YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. Where class-action waivers are unenforceable in your jurisdiction, that provision will be severed while the rest of this section remains in effect.
12. Changes to these Terms
We may update these Terms at any time. Material changes will be communicated by email or a notice on this page at least fifteen (15) days before taking effect. Continued use of the services after the effective date constitutes acceptance of the revised Terms.
13. Miscellaneous
If any provision is held unenforceable, the remainder will stay in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our written consent; we may assign them freely. These Terms plus our Privacy Policy constitute the entire agreement between you and us and supersede any prior understandings.